Ecommerce Club Lunch: Online Returns Edition
Customer returns can give retailers unwanted headaches when thinking about how to stop this happening. At today’s lunch our first speaker Alexandra Wood, eCommerce Partnerships & Alliances Expert at Rakuten Fits Me will discuss how to increase your conversion rate and reduce the frequency of returns. As well as offer insight into best practices for creating a consumer-friendly experience to keep your customers loyal and coming back for more! This is followed by Kooomo who will talk about increasing conversion.
Don’t miss your chance to learn while you network with other senior retail peers and with our Ecommerce Club Partners.
Date: Thursday 28th June
Venue: Gordon Ramsay’s Heddon Street Kitchen, 1st Floor, 3 - 9 Heddon Street, London, W1B 4BE (nearest tube Oxford Circus or Piccadilly Circus)
12.30pm - 1.00pm Drinks Reception & Networking
1.00pm – 3.00pm Talks, Lunch & Roundtable Discussion
Who should attend: Heads of Ecommerce, Ecommerce Managers, CMOs, Digital Marketing Managers, Heads of CRM, Heads of Customer Insight or equivalent at retailers with revenues of over 5 million, no agencies please.